Privacy

TicketScan handles event, account and ticket information so attendees can register and organizers can run events.

Information we collect

Account details, organizer profile details, event registration details, ticket records, payment status, check-in activity and support messages.

How we use information

We use this information to operate event discovery, registrations, ticket delivery, organizer dashboards, check-in, reporting, fraud prevention and support.

Payments

Payment availability depends on each event and payment configuration. TicketScan stores transaction status and references needed for reconciliation, but does not publish private payment credentials.

Access and support

Contact TicketScan support from the Help Centre if you need help with a ticket, order, organizer account or privacy request.